Refund/Exchange Policy

We offer a 30-day Money Back Guarantee on every purchase. Please email Kirsten at Kirsten@BullockConsulting.net to request a refund.

Product returns should be directed to:

Bullock Consulting, Inc.
800 E. Main Street
New Albany, IN 47150

Consulting services and training programs are made available for the term of the agreement. Unused sessions or access to training will expire on the end date of the agreement. Any refund requests or cancellation requests must be made within 30 days.


Order Cancellation Policy

Please submit any cancellation via email to Kirsten@BullockConsulting.net, or call on our business phone at 502-509-5004.

Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.

Warranty Policy

Shipping Costs
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

Warranty Procedure
If a CD or DVD is defective, or if there are pages missing from your materials, please contact Kirsten at Kirsten@BullockConsulting.net and the item will be replaced.

90-Day Warranty
All products (unless specifically stated otherwise), carry an implied, industry-standard 90-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer.


Privacy Statement

Your privacy is important to Bullock Consulting Inc. This privacy statement provides information about the personal information that Bullock Consulting Inc. collects, and the ways in which Bullock Consulting Inc. uses that personal information.

Personal information collection

Bullock Consulting Inc. may collect and use the following kinds of personal information:

  • information about your use of this website;
  • information that you provide using for the purpose of registering with the website;
  • information about transactions carried out over this website;
  • information that you provide for the purpose of subscribing to the website services; and
  • any other information that you send to Bullock Consulting Inc.

Using personal information

Bullock Consulting Inc. may use your personal information to:

  • administer this website;
  • personalize the website for you;
  • enable your access to and use of the website services;
  • send to you products that you purchase;
  • supply to you services that you purchase;
  • send to you statements and invoices;
  • collect payments from you; and
  • send you marketing communications.

Where Bullock Consulting Inc. discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Bullock Consulting Inc. may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Bullock Consulting Inc. will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

Bullock Consulting Inc. will store all the personal information you provide on its secure servers and/or on secure servers of vendors.

Information relating to electronic transactions entered into via this website will be protected by encryption technology provided by vendors of Bullock Consulting Inc

About this privacy statement

This privacy statement was made using a Contractology privacy statement document available at www.freenetlaw.com. Premium precedents available from Contractology include consultancy contracts.


Updating these Policies

Bullock Consulting Inc. may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites.

Bullock Consulting Inc. is not responsible for the policies or practices of any third party.


If you have questions about these policies, feel free to contact:

Kirsten Bullock, President
Bullock Consulting, Inc.

800 E. Main Street
New Albany, IN 47150